webinar
Join our enlightening session to:
- Navigate the changing expectations of customer communications.
- Explore crucial communication channels across the customer lifecycle.
- Discover how global brands are solving the puzzle of secure customer engagement.
Ready for the future of customer engagement?
Cloud, mobile, social, and artificial intelligence advances provide customers with personalized, valuable, and immediate experiences. With these choices at their fingertips, 80% of customers now demand a premium experience that matches the quality of your products and services. But engagement isn’t just about innovation or personalization, it’s also about trust.
In an era where 1 in 4 customer accounts is fake, how can you maintain a secure dialogue with your customers while ensuring their critical data is handled ethically and securely? According to the Telesign Trust Index, 94% of consumers insist it’s a brand’s duty to shield them from fraud. As communication avenues multiply, so does the risk of a security breach. Don’t let the rise of fake accounts result in promo abuse that could threaten your reputation.
This session is developed for businesses aiming to not only meet, but exceed, modern customer expectations.