10DLC Registration
Register 10DLCGet started with a 10DLC for your account
To send SMS messages to customers in the United States with your Telesign account, you need to register for a 10DLC (10-Digit Long Code).
A 10DLC will help ensure reliable and continuous delivery of your SMS messages with major U.S. operators. You can learn more about 10DLCs through the 10DLC FAQs or the comparison chart below.
If you need to send SMS messages to customers in Canada, please request a Toll Free Number for your account.
To send SMS messages to customers countries other than the United States and Canada, please contact us to get started with registering localized phone numbers.
Outbound: Yes
Outbound: No
Outbound: No
FAQ
What is 10DLC?
10DLC = 10-Digit Long Code
10DLC allows for A2P (Application to Person) traffic to go through US long code numbers via an MNO (Mobile Network Operator)
What are the advantages of 10DLCs?
- Visibility into “Who” and “What” for each campaign
- Better quality of service
- Controlled messaging ecosystem
Why are these changes taking place?
US carriers are introducing 10DLCs as a dedicated solution for businesses to send SMS and MMS messages using long codes. The goal is to protect consumers from spam by creating a controlled messaging ecosystem and giving visibility into “Who” and “What” for each campaign. It will also allow for higher messaging volume with better quality of service and more affordability than traditional traffic.
What other information should I know?
US carriers are introducing 10DLC as a dedicated solution for businesses to send SMS and MMS messages using long codes. The goal is to protect consumers from spam by creating a controlled messaging ecosystem and giving visibility into “Who” and “What” for each campaign. It will also allow for higher messaging volume with better quality of service and more affordability than traditional traffic.
Who are the participating operators?
- Verizon Wireless
- ATT
- T-Mobile/Sprint
How much does it cost?
TFN leased from Telesign:
$1.50 set up fee per TFN
$1.50 monthly fee per TFN
Customer owned TFN
$1.50 monthly fee per TFN
How many messages can I send? And what types of traffic are supported?
The number of messages varies upon request. Types of traffic supported include: OTP, ARN (Alerts, Reminders, Notifications), and Marketing (marketing restrictions apply).
Is there content I need to be sure does not get sent?
Yes, any content related to Phishing, Fraud or Scam, Deceptive Marketing, High-Risk Financial Services, and Illegal Substances or Activities is forbidden.
Can I choose the prefix, and can I request a number of my choice?
Yes. Subject to availability.
Can I register an existing US Long Code as 10DLC?
Yes, once 10DLCs launch on AT&T, T-Mobile, and Sprint, messages from regular LCs will no longer be allowed. Telesign will work with customers to register existing LCs as 10DLCs.
What information do I need to apply for a 10DLC?
The details about a brand and campaign are needed for all customers requesting 10DLC registration in the United States. Fill out the form at the button at the top of the page.
Are there other options?
Instead of switching to a TFN you could choose to switch to a:
• 10DLC = 10-Digit Long Code
10DLC allows for A2P (Application to Person) traffic to go through US long code numbers via an MNO (Mobile Network Operator). Learn more about them here.
What if I don't fill out the form?
Customers must register for a TFN by completing the registration form, or choose an alternative option, e.g., 10DLC (click for more info or to register). If a dedicated solution has not been established, your A2P traffic will be blocked.
Will this affect my traffic?
If you currently use P2P Long Codes they will be blocked for A2P traffic as of February 1st, meaning you cannot send SMS if you do not switch to an alternative, e.g., Toll Free Number or 10DLC (click for more info or to register).
10DLC registration form
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1 Download the request form using the button below.
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2 Complete the document.
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3 Email [email protected] the completed form, along with your attachments of the sample messages you are planning to use for your 10DLC campaign. Up to 3 templates can be provided under one campaign.