In today’s fast-paced business environment, effective real-time communication across various devices, channels, and geographies is crucial. To foster strong customer relationships and stand apart from competitors, businesses must reach their end users through their preferred communication channels. In this blog article, you’ll discover how the Telesign Messaging API can help your business seamlessly scale to new channels with minimal development resources and reduced costs.
Seamlessly message across six channels with a single API
Telesign’s Messaging API gives you access to multiple messaging channels—SMS, MMS, RCS, email, WhatsApp, and Viber—through a single integration. This means you can send and receive messages using the channels your end users prefer without needing additional development time or resources.
Expand into new markets without changing your integration
Expanding into new markets can be complex, but the Telesign Messaging API simplifies the process. With its omnichannel capabilities, you can easily use the most popular messaging channels in each new market. This enables your business to reach new regions and audiences quickly, without the hassle of managing multiple messaging API endpoints or building numerous integrations—resulting in significant cost savings as you grow globally.
Optimize message delivery with configurable fallback options
Worried about message delivery failures? With Telesign’s Messaging API, you can set fully customizable fallback options and timeouts per request. If a message encounters delivery issues on the primary channel, the API will automatically reroute it to an alternate channel of your choice. This approach keeps your communication seamless, helping you maintain strong connections with your end users and avoid costs associated with communication disruptions.
How Messaging API works
Try it and learn more with our developer resources
Contact a Telesign expert to experience Messaging API for yourself.
Make sure to visit Telesign Documentation to explore our APIs and quickly access tutorials and other technical resources.
Check out what else our APIs can do to help your business combat fraud and engage customers with our “There’s an API for that!” blog series:
