Increase customer engagement, satisfaction, and growth

Two-Way SMS messaging serves as an effective touchpoint throughout the customer lifecycle and provides an optimal “human-touch” user experience. 78% of consumers surveyed are open to receiving texts from businesses, and 64% want to use two-way SMS for customer service. Create a conversation with an open line of communication with customers. Send timely information and get responses instantly. Start engaging and communicating more effectively to establish loyal, connected relationships with customers. (Data from TeleSign Consumer Communications Report, 2018)